Either way, it’s affected the average American and how they shop.

I recently listened in on a webinar from Ogilvy and Communispace about their research on The Emerging Post-Recession Consumer Consciousness and here’s the key takeaway I discovered:
The brand with the better information wins.
The new consumer isn’t passive, and does not make the careless purchases they once did. The new consumer is deliberate, informed, and most importantly, active. According to the research from Ogilvy and Communispace 47% of consumers are spending more time researching items before buying.
The more transparent your brand, the better.
According to a study by Cisco the amount of IP traffic has more than doubled in the past 2 years. And consumers are utilizing the web in these uncertain times to do their research. So if your brand isn’t there to lay its claim, then you’re out of luck because today’s consumer is more complicated.
Research shows that consumers have gone from mindless to mindful. 92% are using coupons and shopping in discount stores. And more mindful means more informed. So the harder for the consumer to find your brand, the more likely it is to be left behind.